Yes, Monogram is still part of GE Appliances: it is that company’s luxury line, and GE Appliances has been owned by Haier since 2016 while keeping the GE and Monogram names. For a homeowner that means a Monogram refrigerator still gets its parts, owner’s manuals and limited two-year warranty through GE Appliances, whether it is badged “GE Monogram” or just “Monogram.”
Who makes Monogram refrigerators today?
GE Appliances sells Monogram refrigerators, wine columns, ranges, wall ovens and dishwashers as its premium built-in brand. The “GE” prefix has faded from the badges, but an older GE Monogram is not orphaned hardware. Note that the families differ inside: built-in side-by-sides put the compressor and evaporator in the overhead compartment, while built-in bottom-freezers use one compressor, an evaporator on the freezer’s rear wall and a damper feeding the fresh food side. A fan or damper from one family will not fit the other.
Where is the model number on a Monogram refrigerator?
Every parts search starts with the model and serial label, and Monogram puts it in a different spot on each family. Write both numbers down and photograph the label before you order anything.
| Monogram family | Models in the owner’s manual | Where the label is | Filter it uses |
|---|---|---|---|
| Integrated bottom-freezer | ZIC363, ZIP364 | Side wall beside the right pan, refrigerator compartment | XWFE water filter |
| Built-in column refrigerator | ZIR241, ZIR301, ZIR361 | Hinge-side wall, beside the humidity control drawer | XWF or XWFE, case-top assembly |
| Built-in column freezer | ZIF181, ZIF241, ZIF301, ZIF361 | Hinge-side wall, beside the ice storage drawer | XWF or XWFE, case-top assembly |
| Built-in side-by-side, 36”, 42”, 48” | ZISB360D, ZISS360D, ZIS420N, ZISS420N, ZISB420D, ZISS420D, ZIS480N, ZISS480N, ZISB480D, ZISS480D | Lower right of the fresh food compartment, beneath the climate control drawer | SmartWater MWF, behind the top access panel |
In Tarrytown’s older houses near the Hudson, a built-in refrigerator often sits behind custom cabinet panels, so the label inside is the only reliable way to know which family you own. The full model number, letters included, pulls up the correct GE Monogram refrigerator parts list.
Should you buy genuine or aftermarket Monogram parts?
For anything that touches cooling, controls or water, genuine GE Appliances parts are the safer choice. An aftermarket part can bolt in and still miss on tolerance, sensor calibration or seal material.
Water filters are where the question comes up most. Monogram’s troubleshooting chart for the ZIC363/ZIP364 lists a detected filter leak as one reason the icemaker or internal dispenser stops. The fix it gives: wipe off the filter and the parts around it, confirm the cartridge is an XWFE with an undamaged label, and replace it. If you shop around, check which standard a filter is tested against:
- NSF/ANSI 42: aesthetic, non-health contaminants such as chlorine, taste and odor, chloramine and particulate.
- NSF/ANSI 53: specific health-related contaminants, with more than 50 possible claims; lead, Cryptosporidium and chromium are common ones.
- NSF/ANSI 401: up to 15 emerging contaminants found at trace levels, such as prescription drugs and pesticides.
What does the Monogram refrigerator warranty cover?
Monogram’s limited refrigerator warranty runs two years from the date of original purchase and pays for parts and in-home service labor to repair or replace any part that fails because of a manufacturing defect. The sealed system (compressor, condenser, evaporator and connecting tubing) gets longer protection.
| Time since original purchase | What Monogram covers | What the owner pays |
|---|---|---|
| Years 1–2 | Parts and in-home labor for any part that fails from a manufacturing defect | Nothing for a covered defect |
| Years 1–5 | Sealed system parts and in-home labor | Nothing for a covered sealed-system defect |
| Years 6–12 | Sealed system parts only | The service trip and the labor |
Coverage usually depends on proof of the purchase date, a failure that is truly a defect rather than damage or wear, and the right part going in. Inside those windows, start with the Monogram warranty, because that labor is already paid for.
How do you replace a Monogram water filter the right way?
- Column refrigerators and freezers: replace the XWF or XWFE cartridge every six months, or sooner if 170 gallons have gone through it or flow drops. ORDER WATER FILTER appears at 90% of filter life.
- Built-in side-by-sides: change the SmartWater MWF cartridge when the indicator light turns red or flow slows. Homes with reverse osmosis need the free MWF bypass plug, WR17X22070.
- After a side-by-side filter change, run 3 gallons through the dispenser, about 6 minutes, then hold RESET WATER FILTER for 3 seconds to clear the red or amber light.
- Wine Column ZIW241: replace both odor filters, WR02X46471, every 6 months, then hold + and Door Alarm for 4 seconds to reset the indicator.
On a newly installed refrigerator, allow 12 to 24 hours before expecting ice, confirm the supply line delivers 40 to 120 psi, and throw away the first full bucket.
When should a technician find the part for you?
Call when the problem involves cooling, a fan, a control board or the sealed system, or when the label is missing. Before anyone touches wiring, note that COOLING OFF on the ZIC363/ZIP364 (hold the (+) and (-) pads for 3 seconds) stops cooling but does not cut power, so switch off the breaker.
SB SubZero is an independent service, not manufacturer-authorized, working on Monogram refrigerators in Tarrytown, Irvington and Dobbs Ferry. A technician confirms the model, diagnoses the fault, identifies the part number and gives a firm quote on site. See our GE Monogram service page, read about refrigerator repair, or check coverage in Tarrytown, NY. Call +1 (914) 999-2313.
Frequently asked questions
Is GE Monogram the same brand as Monogram?
Yes, it is the same luxury line from GE Appliances; the GE prefix has simply faded from the badges. Parts for either are found by model number.
How do I get a GE Monogram refrigerator parts list?
Use the full model and serial number from the label inside the cabinet to look up the parts diagram for that exact model. Guessing by width or door style often leads to the wrong part.
Do aftermarket parts affect the Monogram warranty?
They can, because the warranty pays for failures from a manufacturing defect, and damage from a non-genuine part is not one.
How much does a Monogram refrigerator repair cost?
It depends on the part and the fault, so the technician gives a firm quote on site after diagnosis. Call +1 (914) 999-2313 to schedule.